Published: Monday June 30th
We are currently seeking a Farm Customer Service Lead for Easter Anguston Farm - one of VSA’s most treasured assets and a key part of our transformation strategy. This is a rare opportunity to join a dynamic, values-led charity in a hands-on operational role where community, purpose, and enterprise come together.
Reporting directly to the Commercial Manager, the Farm Customer Service Lead will be responsible for ensuring that the farm is public-ready, welcoming, and safely managed on a daily basis.
You will oversee the practical operation of the site, including managing a team of 20+ volunteers and coordinating activities to support a high-quality visitor experience.
This role also plays a critical part in ensuring cohesion between the three on-site teams - commercial, therapeutic care, and compliance/site maintenance - helping all teams work collaboratively and efficiently.