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Our Courses

Two-day BSS Proactive Training


The two-day course is the course that your Instructors will be able to attend once they have received their four-day Instructor's course. BSS can deliver this training as well.

This course is delivered to staff and others who support people whose behaviour can cause issues. These issues may either be for the supported person or for the wider service. It offers an introduction to analysing behaviour and looking at what the service or staff could do to prevent a recurrence of the behaviour, which is causing challenges.

The course has various elements including:

  • The legislative framework and guidelines for supporting people to manage their behaviour
  • The reasons behind behaviour
  • Calming and de-escalation techniques that staff can use
  • The importance of communication
  • Positive, solution focused ways of working
  • The importance of staff reflecting on their practice

Anyone who wishes to become an Instructor must have attended a two-day BSS Proactive Training course; this can be done through BSS or through their own organisation providing there is an established BSS course structure in place.

Four-day BSS Instructor's Course


This course provides members of your staff with the necessary skills to deliver a two-day BSS Proactive Training course on the management of behaviour that challenges within your organisation.

The course involves training Instructors in the presentation of proactive approaches including behaviour analysis, calming techniques and a session on legal issues as well as a valuable opportunity to collaborate with other organisations.

During the four days we also train the 15 Core Physical Interventions and self-protection techniques, which include the principles underlying their use and safety issues that they involve. At the end of the course new Instructors are assessed and supported to develop or contribute to the training within their own organisations.

Instructors are provided with all materials required to deliver the two-day proactive training, which can be adapted to fit your service needs following approval.

This course offers a cost effective way of training all support staff in the management of behaviour, which can be challenging. It also provides members of your staff with an excellent development opportunity and an additional method of sharing practice within your own organisation.

Annual Re-Certification Course


BSS Instructors are required to attend a one-day annual Re-Certification Course which includes assessment of the Physical Interventions and Presentation Skills. This requirement of our BILD accreditation also enables BSS to ensure a high standard of ongoing training delivery throughout our BSS Instructor group and allows us to update Instructors in skills, changes to legislation or procedures etc.

Re-Certification days are arranged to allow Instructors to meet and collaborate with colleagues from other organisations. Discussion and cross fertilisation of ideas and training methods are encouraged to provide opportunities for course development.

Personal Safety and Lone Working Training


Many of the principles of being proactive in response to behaviour that we may find challenging remain the same. Depending on whether you are working as part of a team or on your own there are some significant differences. This course is aimed at staff who may find themselves working alone in challenging situations.

The course has various elements including:

  • Keeping yourself safe
  • Risk assessment
  • Recognition early warning signs
  • De-escalation
  • Proactive Person-Centred Approaches
  • Legislative framework and guidelines for supporting people to manage their behaviour
  • Breakaway Techniques and Safe Holds

This can be delivered within organisations as a one-day BSS Proactive Personal Safety and Lone Working Course with no Break Away Techniques and Safe Holds, or as a two-day BSS Proactive Personal Safety and Lone Working Course with Relevant Break Away Techniques and Safe Holds.

Clinical Interventions


The general principles of being proactive in response to behaviour that we may find challenging remain the same whether you are working within a clinical environment or supporting people whose behaviour can cause issues. This course is aimed at staff who may find themselves working within dental surgeries, taking blood, giving intravenous injections or within other clinical environments.

Instructors will be able to attend this two-day course after they have received their four-day Instructors' training. BSS can also deliver this training.

This course is delivered to staff and others who support people whose behaviour can cause issues within clinical environments. These issues may either be for the supported person or for the service. It offers an introduction to analysing behaviour and looking at what the service or staff could do to prevent behaviour, which causes challenges.

The course has various elements including:

  • The legislative framework including issues of consent
  • Understanding ethical issues
  • Proactive strategies
  • Calming and de-escalation techniques that staff can use
  • Risk assessment
  • Promote choice, dignity and inclusion through individualised behaviour support plans
  • Recognise factors that trigger conflict and behaviours that challenge within situations

Anyone who wishes to become an Instructor has to attend a two-day BSS Clinical Interventions Training course; this can be done through BSS or through their own organisation providing there is an established BSS course structure in place.

All courses which include Physical Interventions, Safe Holds and Breakaway Techniques have been biomechanically assessed by The Robert Gordon University Aberdeen, Human Performance Laboratory. The aim of this study was to perform biomechanical analysis and risk assessment of all intervention (restraining) techniques, from the perspective of both the restrainer and restrained.


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